EBI 9.1 Billing Invoice Approval Page You Must Save Your Changes Before Approval Can Be Done. (12500,746) (Doc ID 2143599.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Billing Workflow bundle 35

Billing Invoice Approval Page - Fixed Fee/Amount Based Contract Lines

ERROR
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You must save your changes before approval can be done. (12500,746)


STEPS
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The issue can be reproduced at will with the following steps:
1. Fixed Fee Contract line is sent from Contract to Billing
2. Invoice is in RDY Status, User Submits the Invoice for Approval
3. Once the Approver Logs in and clicks on the Link - an error Message Pops up asking to Save the Page

BUSINESS IMPACT
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The issue has the following business impact:
100 Business Users Impacted, Delaying Closing

Cause

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