SES Crawling Issue For PeopleSoft - EQP-60313: Unable To Retrieve Credentials For User (Doc ID 2143662.1)

Last updated on JANUARY 12, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.
PeopleSoft and SES have separate implementations for handling attachments.
These implementations are different in a couple of areas that has created some confusion.

1) ftp attachments in PIA use 'passive' mode by default. This can be changed to 'active' via the URL Maintenance page.
ftp attachments in SES can only use the 'active' mode - regardless what is specified in the URL Maintenance page properties

2) sftp attachments in PIA can use and AUTHTYPE of PUBLICKEY or PASSWORD
attachment processing in SES was not developed to support PUBLICKEY so PASSWORD must be used
the Search Definition can be modified to not include the attachments to workaround this issue.

Symptoms

Can't build SES Index for Search Definitions with attachments when using ftp and sftp

SES Crawling Issue for PeopleSoft -

EQP-60313: Unable to retrieve Credentials for user

While building SES Index for Search Definition - EP_CS_DOC_ADHOC, the PTSF_GENFEED process goes to NO SUCCESS. Below is a snippet of crawler log file. Full log file and other details are attached to this SR.

  

 

Cause

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