In CS 9.2 Student Self Service, the Tab Description for Phone Numbers is Incorrectly Displayed as "Preparer's Details May Be Needed"

(Doc ID 2143671.1)

Last updated on NOVEMBER 01, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Go to Self Service > Student Center.  Under Personal Information, select Demographic Data link.

When viewing the Phone tab description (Page: SS_CC_PERS_PHONE) within Self Service of CS 9.2, the description reads as "Preparer’S Details May Be Needed", instead of "Phone Numbers".

Navigate to Set Up SACR > Common Definitions > Navigation Tabs where Functional Area = Campus Community Self-Service or review setup data in table PS_SSS_NAV_TABLVL2.  The Secondary Tabs / Sub_Navigation Label lists phones as going to message catalog number 18032,1855, which is incorrect.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms