EEX9.1: Incorrect Balance In Cash Advance After Applying On Multiple Expense Reports (Doc ID 2143944.1)

Last updated on JANUARY 04, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Incorrect Balance remains in Cash Advance after this was applied on multiple Expense Reports.

Steps
The issue can be reproduced at will with the following steps:
1. Create a cash advance of 1000 USD and pay it so user can be able to apply it to Expense reports.
2. Create a new expense report of 500 USD and apply above cash advance of 500 USD but do not save the expense report.
3. Opened a new tab window and create a new expense report of 500 USD, apply cash advance of 500 USD and save.
4. Go to first expense report (Point 2) and save now.
5. Create 3rd Expense Report and try to aplly 500 USD from Cash Advance

Actual Result
While applying a Cash Advance to multiple Expense Reports, cash advance balance is not updating correctly.

Expected Result
While applying a Cash Advance to multiple Expense Reports, cash advance balance should update correctly.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms