EEX 9.2: Expense Lines Are Not Displayed On Approval Email If The Corresponding Payment Type Is Inactive In the System (Doc ID 2143998.1)

Last updated on MAY 30, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Expense lines don't show up on expenses approval email if the payment type inactive

Steps
1. Mark a payment type - CHK as inactive by adding a new current dated scroll with inactive status.
2. Enable email approvals.
3. Create an ER with an expense line having transaction date before the Inactive date setup in step 1 and payment type as CHK.
4. Submit it for approval.

Actual Behavior
The Approval email doesn't contain any expense line.

Expected Behavior
The submitted expense line should be available for the approver for approval.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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