EEX 9.1+: Non Reimbursable Amounts Being Displayed as Cash Advances Applied in Printable Version of Expense Report. (Doc ID 2144863.1)

Last updated on JULY 13, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Non Reimbursable amounts being displayed as cash advances applied in Printable version of expense report.

EXPECTED BEHAVIOR
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When expense report is printed, it must still show the non reimburseable amount and not as cash advance

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an expense report with 5 lines and submit.
2. Login as approver and make sure to mark one expense asnon-reimbursable and approve the report, at this point in time, it shows properly the non reimbursement amount and the reimbursement amount.
3. Stage the expense report, post liabilities, run the pay cycle and post the payments. Now expense report is in paid status.
3. Now navigate to employee self service> Travel and expense center > Expense report > Print and bring up this expense report and note that it shows the non reimbursable amount as cash advance amount.

Please see attached Replication Steps Document for detailed replication steps.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users get confused when they print the report since there is no cash advance associated to the report

Cause

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