EAR9.2: Can't Sort on Action Column in Collections Workbench After Tools 8.54 Upgrade (Doc ID 2147079.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Collections Workbench

ACTUAL BEHAVIOR
---------------
Can't sort on Action column in Collections Workbench after tools 8.54 upgrade.

EXPECTED BEHAVIOR
-----------------------
Should be able to sort on Action column in Collections Workbench after tools 8.54 upgrade.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Navigate to Main Menu > Accounts Receivable > Collections Workbench.
  2. Enter search criteria and click on the Action column header.
  3. Change sort from ASC to DESC or the other way around. Sorting is not done properly.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, information is not sorted properly.

Cause

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