Journal Approval Worklist Link Is Not Recognizing Plus Sign (+) (Doc ID 2147274.1)

Last updated on NOVEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On: FSM 9.2

If a Journal has a plus sign (+) in the Journal ID field, when a user clicks the link in the Worklist Item Link field to Approve it, the Journal ID field value applied to
the search criteria used to pull up the Approval transaction page does not include the plus sign (+) correctly, and substitutes a blank for it.

The result is that no matching Journals are found, so the Worklist program returns 'No matching values were found.'

The link in the Worklist Item Link field should always pull up the Approval transaction page for the Journal entry to Approve or Deny it,
regardless of the characters included in the Journal ID field.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter a Journal requiring Approval that contains either a plus sign (+), or an Ampersand (&) in the Journal ID field.
2. Click the link in the Worklist Item Link field to Approve it.
3. Note that the Journal ID field value applied to the search criteria used to pull up the Approval transaction page does not include the plus sign (+)
  or Ampersand (&) correctly.
4. Note that the result is that no matching Journals are found,and the Worklist program returns 'No matching values were found.'

Cause

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