Route for Approval step of a newly created AWE (for tracking Absence Requests), encounters an error.
(Doc ID 2147343.1)
Last updated on MAY 19, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.1 version, Workforce Administration
The Route for Approval step of a newly created AWE (for tracking Absence Requests), encounters an error. (This was not one of the delivered AWEs, but one created by the customer.)
ERROR
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"Not enough approvers were found at: step number 1, path 1, stage 10. Routing to Admin."
STEPS
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The issue can be reproduced at will with the following steps:
Main Menu>Set Up HRMS>Common Definitions>Approvals>Approval Process Setup
Absence Request for Approval Process 'WS_AbsenceRequest' is initiated
Path 1 is Not Routed to Multiple Approvers and Comment provided is 'Not enough approvers were found at: step number 1, path 1, stage 10. Routing to Admin.
BUSINESS IMPACT
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The issue has the following business impact:
Unable to run AWE created to track internal absence requests.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |