EEX9.2: Auto Approved Entry Displays for Each Line in Approval History When the Same Approver is on Consecutive Approval Levels (Doc ID 2147514.1)

Last updated on JUNE 09, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When same approver present on the multiple approval levels Approval History shows the Auto Approved entry for each Expense Line Instead of once for a Expense Report

Setup:
Make sure you have multiple Approval Level enabled in Transaction Definition And same approver is there on multiple consecutive approval levels.

Steps:
The issue can be reproduced at will with the following steps:
1. Create an Expense report with Multiple Expense Lines
2. Submit it for approval
3. Get the Expense Report approved until its next approval level gets Auto Approved.

Actual Result:
In the Approval History the Auto Approved Line is being shown for each line instead of showing it for a Expense Report

Expected Result:
Approval History with Auto Approved should have been shown once for a Expense Report.


To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue. 

Cause

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