E-DPK The DPK full tier installation process completes successfully, but the APPSERV is not installed. (Doc ID 2147758.1)

Last updated on JUNE 10, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : HCM PUM Image 16


ACTUAL BEHAVIOR
---------------
When opening the PIA page to login an error message states there is no application server running. (An Application was not installed)


EXPECTED BEHAVIOR
-----------------------
An application server should have been installed during the DPK full tier installation process. 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install Image 16.
2. Open the PIA login page in an internet browser.
3. Experience the login error error.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the HCM PUM Image 16 can not be installed.

Cause

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