ELM 9.2 : Submitting Approval Throws An Error: Another Approver Has Updated This Transaction (Doc ID 2148245.1)

Last updated on JUNE 09, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Administrator-Learner Tasks

Statement Of Issue:

Submitting approval throws an error: Another approver has updated this transaction





Replication Steps:

1)Login as Learner
2)enroll the course
3)login as Manager, select details on learner approval link
4)enter comment and click on submit
5)check the error message.

Error:
------
Another approver has updated this transaction. Please refresh the page and try again.

This error occurs when another program (typically another user working in a separate session) updates the data objects this process wished to change. Retrying the same operation after refreshing the display is likely to work, provided the other user's changes haven't precluded it

Cause

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