Selecting Person Id In Service Provider Look Up Gives Error In Work Order Page (Doc ID 2148667.1)

Last updated on JUNE 10, 2016

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Main Menu>Goto sPro>Manage service WO>Create an Orphan WO>Without filling anything go to service provider Info section and fill first 3 fields.>Click on Service Provider look up and will get the secondary page.>Then select the first person id(select any person ids for whom there will be no data exist in PS_SPB_SRV_PROV_ID table) to get the error.

ERROR:
--------
Class Row: assumed property SPB_PROVSKIL_WK is not a valid record name.
(2,269) SPB_PROVSRCH_WK.SEARCH.FieldFormula Name:fetch_provider_identifiers PCPC:58656 Statement:667
Called from:SPB_PROVSRCH_WK.SEARCH.FieldFormula Name:SearchForProviders Statement:750
Called from:SP_WO_PROV_WRK.SP_PROV_LOOKUP_PB.FieldChange Statement:30
The specified object property is assumed to be a record name, but the record
is not found in the current object.
Use the PeopleCode Debugger or a PeopleCode trace to determine the point of the error, and correct the program.

Steps to reproduce the issue:
1.Create an Orphan WO.
2.Without filling anything go to service provider Info section and fill first 3 fields.
3.Click on Service Provider look up and will get the secondary page.
4.Then select the first person id(select any person ids for whom there will be no data exist in PS_SPB_SRV_PROV_ID table) 100000003 to get the error.
 


Cause

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