EAR9.1 Unable to Open Item Accounting Entries Tab For Items With Many Accounting Lines (Doc ID 2149059.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Navigate to Accounts Receivables / Customer Account / Item Information / View Update Item Details / click on “item accounting entries” tab for item heaving 3912 Accounting lines in ITEM_DST table and page is not able to load all the lines in one go.

EXPECTED BEHAVIOR
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Expect “item accounting entries” tab to be opned

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Accounts Receivables / Customer Account / Item Information / View Update Item Details
2. click on “item accounting entries” tab for item heaving 3912 Accounting lines in ITEM_DST table


Cause

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