E-IB/MCF/SEC:Unable to decrypt the password for server URL - %1 (Doc ID 2149156.1)

Last updated on JUNE 27, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : 8.53 version, Multi-Channel Framework (MCF)

 Receiving error when trying to use sample pages to download emails in peoplesoft.


ERROR
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Unable to decrypt the password for server URL - %1


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigation : PeopleTools-> MultiChannel Framework -> Email ->Sample Pages
2. Get email count

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get emails in Peoplesoft.

Cause

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