Why the CUSTOMER_CONTACT Component Interface Does Not Update the Contact Tables (PS_CONTACT_XXX)
Last updated on AUGUST 04, 2016
Applies to:PeopleSoft Enterprise SCM Order Management - Version 8 SP1 and later
Information in this document applies to any platform.
When using the ExcelToCI Utility in combination with the CUSTOMER_CONTACT Component Interface, the below Customer Contact tables (PS_CUST_XXX) are populated:
However the data in these tables cannot be maintained using the Contact Information component (navigation: Customers, Customers > Contact Information). The pages within that Components are using the following Contact tables (PS_CONTACT_XXX):
Why is the Component Interface not populating the Contact tables?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms