EAR9.1: Collections Workbench Credit Card Payment Not Allowed on Invoice Future Due Date
Last updated on JUNE 23, 2016
Applies to:PeopleSoft Enterprise FIN Receivables - Version 9.1 and later
Information in this document applies to any platform.
Future-dated items cannot be paid by Credit Card within Collection Workbench.
An error message pops-up "The item cannot be selected for payment as it has a due date in the future".
However, by going into item detail page and using hyperlink "Pay by Credit Card", a warning message pops-up "The item has a future date. Do you wish to continue?". The application allows to pay the item by Credit Card.Therefore, there is inconsistency in the credit card on-line payment processing.
- Create Item with payment method Credit Card and Due Date in future;
- Go to Collections workbench and select Item Action Pay By Credit Card:following message is displayed
- Message:- This item cannot be selected for payment as it has a due date in the future(6240,139)You cannot pay this item by credit card as it is not due until a future date.
- Open Detail 1 tab and click on Pay By Credit Card and following message is displayed:
- Message:This item has a future due date. Do you wish to continue? (6240,153)Click Yes to select this item for payment by credit card.Click No to cancel the payment by credit card processing.
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