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Comments in First Record in PS_HR_TBH_HRD show in new Smart HR Templates (Doc ID 2150160.1)

Last updated on AUGUST 29, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Workforce Administration

Comments float on Smart HR Templates

ACTUAL BEHAVIOR
-----------------------

Comments from the first record entered in PS_HR_TBH_HRD are showing in the comments field when using Smart HR Templates

EXPECTED BEHAVIOR
---------------
The comments field should be blank when using Smart HR Templates

STEPS
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The issue can be reproduced at will with the following steps:
1. Verify there are comments in the first record entered in PS_HR_TBH_HRD
2. Navigate to Main Menu>Workforce Administration>Smart HR Template>Manage Transactions and selected an Employee to view.
3. Clicked Open Template and then Continue and scrolled down to Comments. They will be blank on this view.
4. Cancelled the transaction going back to the Manage Transaction Details page, then clicked Open Template, and continue. Comments will be populated with comment added to database

Cause

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In this Document
Symptoms
Cause
Solution
References


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