ELM 9.1: Number Of Available Seats Shown In Administer Class Roster Page Is Wrong (Doc ID 2150399.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Number of available seats shown in Administer Class Roster Page is Wrong
When the 'Enforce Enrollment Limit' option is marked for a class and there is a reserved seat , the available seats shown in the 'Administer class roster' page is wrong.

Replication Steps :
1. Pick a new class with 'Enforce Enrollment Limit' option is enabled and there are at least one reserved seat.
For Example : In demo , a new class = EXT CRAFT DEAL ILT NEW is created with Max Enrollment = 4, Reserved Seats = 1 and Enforce Enrollment Limit = "Y"(checked).
2. Go to Main Menu > Enterprise Learning > Learner Tasks > Administer Class Rosters and Search for the class
For Ex: Search for EXT CRAFT DEAL ILT NEW
3. Check the value for Available Seats in Roster page
In this example , It shows 2 which is wrong. Even though it shows 2 we are able to enroll maximum 4 people including the reserved seat.

Cause

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