Life Insurance Deductions Are Not Taken when an Employee with an Active Benefit Enrollment Terminates during a Pay Period (Doc ID 2151619.1)

Last updated on APRIL 21, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Benefit deductions for Life Insurance plans are not taken when Terminated mid pay period or Terminated with Pay and Benefit enrollments are active.

The compensation rate for the terminated job is not being used by the system to determine Life Insurance Coverage levels. These deductions should be calculated if the Benefits enrollment continues to be active.

STEPS
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1. Employee is enrolled in a Life Insurance plan with a Coverage Formula where Consider Active Jobs Only is checked (Navigation: Benefits > Enroll in Benefits > Life and AD/D Benefits).
2. Terminate the employee mid pay period or Terminate with Pay (Navigation: Workforce Administration > Job Information > Job Data).
3. Run payroll for employee to see that deductions are not taken for Life Insurance if Consider Active Jobs Only is checked (Navigation: Payroll for North America > Payroll Processing USA > Produce Payroll > Calculate Payroll).

Cause

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