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On MSS Transactions, "Return to Employee List" and "Previous" Links Load FLUID Pages, Even Though System is Configured to Use Classic format (Doc ID 2151636.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After submitting a Manager Self-Service (MSS) transaction, selecting the "Return to Employee List" hyperlink or "Previous", the system loads the FLUID employee listing page rather than Classic Direct Reports Grid page.

The issue happens for Request Reporting Change, Request Location Change, Change Full/Part Time Status, Promote Employee.


The issue can be reproduced at will with the following steps:
1. Login as Manager
2. Select Classic Menu
3a. Navigate: Main Menu > Manager Self Service > Request Reporting Change
-OR-
3b. Navigate: Main Menu > Manager Self Service > Request Location Change
4. Select Single or Multiple Direct Reports from Chart
5. Enter New Supervisor Information
6. Submit Transaction
7. Transaction Confirmation Page Displayed
8. Click "Return to Employee List" Hyperlink at Bottom of Page
9. FLUID My Team/ Employee List Page Loads

Similar steps using other transactions.

Cause

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In this Document
Symptoms
Cause
Solution
References


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