My Oracle Support Banner

EAP: Approval Workflow History Shows Incorrect Information for the Voucher Because EOAWTHREAD_ID Values are Out of Sequence (Doc ID 2152901.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Approval Workflow history shows incorrect information for the voucher.  This is because of the incorrect sequence of the EOAWTHREAD_ID values.

Steps:
---------
1) Create and submit a voucher.
2) Deny a voucher.
3) Check voucher status and approval history.

Expected result:
---------------------
Voucher status and approval history should be in sync.

Actual result:
----------------
Voucher status is Approved but approval history shows Denied action.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.