Approval Or Rejection Alert Notification Received by Submitter /Requester Gives Message " Transaction is Not configured properly". (Doc ID 2154018.1)

Last updated on JULY 05, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


In fluid mode while attempting to click on an Alert as a requester or submitter,  nothing is displayed . This is after the transaction has been approved or denied.This is for Job Offer Alerts and Job opening alerts.


the following message :


The transaction is not configured properly. Please contact your administrator to ensure that the transaction is setup to be used within Mobile Approvals.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Login with Submitter/ Requester.
2) Submit a job opening or a job offer for approval.
3) Login as an Approver and Approve or Reject the job opening or Job offer 
4 Login Back to Requester or Submitter and click on Alert. Nothing other than the message is displayed.



Cause

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