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Approval Or Rejection Alert Notification Received by Submitter /Requester Gives Message " Transaction is Not configured properly". (Doc ID 2154018.1)

Last updated on NOVEMBER 24, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


In fluid mode while attempting to click on an Alert as a requester or submitter,  nothing is displayed . This is after the transaction has been approved or denied.This is for Job Offer Alerts and Job opening alerts.

the following message :

The transaction is not configured properly. Please contact your administrator to ensure that the transaction is setup to be used within Mobile Approvals.

The issue can be reproduced at will with the following steps:
1) Login with Submitter/ Requester.
2) Submit a job opening or a job offer for approval.
3) Login as an Approver and Approve or Reject the job opening or Job offer 
4 Login Back to Requester or Submitter and click on Alert. Nothing other than the message is displayed.


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