E-CA: Get the Following Error After Clicking Next on the Additional Database Details screen in Change Assistant: "Product is a mandatory field"

(Doc ID 2155614.1)

Last updated on JUNE 29, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Change Assistant

When doing a PeopleTools only upgrade from 8.53 to 8.55.05 on Portal 9.1, in Change Assistant, after defining the Database environment and clicking next, the Additional Database Details screen has the fields Product and Product Line disabled and empty  and after clicking Next on this screen, the following error occurred:

ERROR
-----------------------
Product is a mandatory field

Cause

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