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AP:EMAIL REMITTANCE ADVICE SHOWING INCORRECT LANGUAGE (Doc ID 2156734.1)

Last updated on OCTOBER 01, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 

ISSUE:
---------
System is not generating remittance advice email and report in vendor
preferred language. It is always generating email and report in preferred language.
Same problem as Bug 17507612 suppose to be fix in 9.2.05 but we are in version 9.2.14 and still have the problem in DMO.

When we run a pay cycle, we select both CFR and ENG supplier preferred language to be paid. The output email and report always in user preferred language and not in supplier preferred language. Supplier ask for communication in his preferred language.

 

STEPS:
----------
set vendor preferred language as Canadian French and enable FG Remittance
Advice for the vendor.
Settle By option is Financial Gateway.
Create a voucher for the vendor.
Run Pay Cycle to generate payment.
Dispatch Payment using Financial Gateway.
Check the remittance email and advice received by vendor.

Cause

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In this Document
Symptoms
Cause
Solution
References


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