How To Auto Assign Task Group via Active Analytics Framework(AAF) Policy? (Doc ID 2157470.1)

Last updated on JULY 04, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Employee Self Service - Version 9.2 and later
Information in this document applies to any platform.

Goal

How to auto assign Task Group via Active Analytics Framework (AAF) Policy to a case?
 

Solution

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