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ECM: EDI 997 Payment Acknowledgement File With Error Status does Not Set the Payment Status to Error (Doc ID 2157549.1)

Last updated on MARCH 02, 2018

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

EDI 997 Payment acknowledgement file which has a file status 'Error', when imported does not set the Payment status to Error

STEPS
1) Enable Payment Acknowledgements for a Financial Gateway Payment Layout
2) Create a EFT Request and dispatch payment via FG
3) Payment status is set to 'Dispatched to Bank'
4) Import the payment acknowledgement file
5) Ack File Status is File Accepted with Error
6) Payment Status is 'Received By Bank

Cause

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