EAP: Vat Voucher Recycle Issues When Submitting SSI Invoice (Doc ID 2159935.1)

Last updated on JULY 12, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Running Voucher Build for a SSI invoice generates two issues:

1. Voucher is created in "Recycle" status with the following error:

" VAT Default State may not be blank. "

2. After manually update VAT defaulting state and SAVE the voucher, a second error appears:

"Ship To Country on the line must match the Ship To Country on the header (9060,707)

For VAT purposes, the ship to country on the line must match the ship to country on the header. You must either change the ship to country on the header or change the ship to location on the line."

STEPS:

1. Create PO for CAN Business Unit, Vendor Location=USA, with 3 lines, PO Header VAT Ship From County=USA and Ship To Country=USA.
2. Dispatch PO.
3. Create a Self Service Invoice(SSI) and Copy the PO for the first line.
4. Run Voucher Build for the Voucher to be created from SSI.

Voucher is created in "Recycle" status with the error: "VAT Default State may not be blank."

5.Manually update VAT defaulting state, click to Go to invoice line and click SAVE. The following error message appears:

"Ship To Country on the line must match the Ship To Country on the header (9060,707)

For VAT purposes, the ship to country on the line must match the ship to country on the header. You must either change the ship to country on the header or change the ship to location on the line."

Note: This error is not allowing to users to save voucher and voucher is getting stuck in recycle status

Cause

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