~ Unable To Run Reports To Window (Doc ID 2160121.1)

Last updated on JULY 19, 2016

Applies to:

PeopleSoft Enterprise FIN Project Costing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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The issue is that delivered and custom XMLP and AppEngines: two report IDs are being created and this creates two separate folders under report-repository.
 

ACTUAL BEHAVIOR
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When we try to run reports to the Window, the process completes successfully, but the output window remains blank and eventually the message "Unable to connect to the REN server" is displayed.

For both delivered and custom XMLP and AppEngines, 2 report IDs are being created and this creates 2 separate folders under report-repository.

The report is successfully opened in browser when psreports URL points to the correct folder where the PDF output is residing, otherwise, the user does not get anything showing and sees the process-output list in process-monitor.
 
EXPECTED BEHAVIOR
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BI Publisher and AEs should only create one report ID.
 
ENVIRONMENT
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Application & Version: PeopleTools Release: 8.54.14
Bundle/Patch: FSCM/SCM 9.20.000 SP 0


Cause

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