My Oracle Support Banner

Required Information for Opening Service Requests Regarding the Oracle Cloud (Doc ID 2160245.1)

Last updated on JUNE 14, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools
JD Edwards EnterpriseOne Tools
EBS on Oracle Cloud: Provisioning and Administration
Oracle Value Chain Planning on Cloud
Siebel CRM
Information in this document applies to any platform.


 What information will need to be provided when opening a SR where the issue is specific to the Oracle Cloud?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.