My Oracle Support Banner

Required Information for Opening Service Requests Regarding the Oracle Public Cloud (OPC) (OCI Gen1) (OCI-Classic) (Doc ID 2160245.1)

Last updated on DECEMBER 11, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools
JD Edwards EnterpriseOne Tools
EBS on Oracle Cloud: Provisioning and Administration
Oracle Value Chain Planning on Cloud
Siebel CRM
Information in this document applies to any platform.

Purpose

 What information will need to be provided when opening a SR where the issue is specific to the Oracle Public Cloud?

This document is not applicable to Oracle Cloud Infrastructure (OCI Gen2).

Scope

 

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Scope
Details

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.