My Oracle Support Banner

Required Information for Opening Service Requests Regarding the Oracle Cloud (Doc ID 2160245.1)

Last updated on SEPTEMBER 21, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools
JD Edwards EnterpriseOne Tools
EBS on Oracle Cloud: Provisioning and Administration
Oracle Value Chain Planning on Cloud
Siebel CRM
Information in this document applies to any platform.

Purpose

 What information will need to be provided when opening a SR where the issue is specific to the Oracle Cloud?

Scope

 

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Scope
Details

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.