Change to Tax Exempt and Adding a Header Comment at the Same Time Changes PO Status To Pending
(Doc ID 2160748.1)
Last updated on JANUARY 04, 2021
Applies to:
PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On a Dispatched Purchase Order, when Tax Exempt code is changed and a header comment added at the same time (within the same save) the PO Status is incorrectly changed to Pending Approval. If Tax Exempt is changed with no comment added, the PO Status is set to Approved. If only a comment is added and the Tax Exempt is changed the the PO Status remains Dispatched.
STEPS
1. Create and dispatch a PO
2. Edit the PO, and change the Tax Exempt status and add a header comment
3. Save the PO changes.
(See attached for detailed replication steps)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |