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Cannot Cancel Receipts using the 'Next in List' as the Next Receipt Page is Inactive (Doc ID 2160963.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

After canceling a receiver, then clicking 'Next in List' the next receipt is gray and cannot be canceled without starting the search again from the beginning.

The page grays due to the RECVPUSH being executed for the receipt canceled.

If the interface receipts option is NOT checked when the receipt is canceled, then the next receipt shown after canceling the receipt and clicking next in list will be available to cancel.

There is an issue found when the user cancels the first receipt while the interface receipts is checked. When clicking 'Next in List', the next receipt is displayed but the page is not active.


The issue can be reproduced at will with the following steps:
1. Search for receipts and select the first receipt in the list.
2. Cancel the Receiver at the Header - RED X while the Interface Receipts option is selected.
3. After the receipt is canceled, click Next In List
4. The receipt that is displayed next is gray and cannot be canceled.


The issue has the following business impact:
Due to this issue, users cannot cancel receipts in succession using the next in list button

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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