Last updated on JULY 15, 2016
Applies to:PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Issue : Position Management Orgchart SQR does not display Chinese Characters
When attempting to run the Build Organization Chart Reports with Chinese characters in the CSV output report generated all the Chinese characters are shown with junk characters.
The output report generated should display correctly the Chinese characters when running the SQRs with Chinese language.
The issue can be reproduced at will with the following steps:
1) Under Personal Information - Modify Person - Edit Name (in correct History mode) For the Employee KU0037 , Changed name in Simplified Chinese.
2) Under Setup HCM - Foundation tables - Departments changed the Description for 2 departments 15000 and 21300 , in the Chinese equivalent names.
3) Logging in English and run the ORGCHART SQR under the following navigation : Organizational Development > Position Management > Create Organization Structure > Build Organization Chart. Chinese characters are not displayed.
4) Logging in Simplied Chinese language and running the ORGCHART SQR . Chinese characters are not displayed here as well.
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