E-SQR: SQR processes staying at initiated then running to error (Doc ID 2162257.1)

Last updated on JULY 19, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

After performing a PeopleTools upgrade, SQR processes are staying at 'initiated' status for a time and then changing to 'error' status.

The following error message is found in the logs:

"Process [Process #] is marked 'Initiated' or 'Processing' but can not detect status of PID"

In the Task manager (of the server where the process scheduler is running) 2 processes can be seen running for a long time (pssqr.exe and sqrw.exe)

Cause

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