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EAR9.2 : Cancel Direct Debits Page Does Not Show Correct Results According To Provided Search Criteria. For the provided Direct Debit ID, All Direct Debits Corresponding To Customer ID Are Displayed (Doc ID 2162456.1)

Last updated on NOVEMBER 28, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Cancel Direct Debits

ACTUAL BEHAVIOR
---------------

Cancel Direct Debits page does not show correct results according to provided search criteria. For provided Direct Debit ID, there are displayed results of all direct debits corresponding to Customer ID for which Direct Debit ID was entered.

EXPECTED BEHAVIOR
-----------------------

Result returned should be searched value.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate ti Main Menu, Accounts Receivable, Direct Debits, Administer Direct Debits, Cancel Direct Debits.
2. Input Direct Debit ID and click on search.
3. All direct debits corresponding to Customer ID for which Direct Debit ID was entered.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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