How To Resolve the Error "Authentication Failed" when Trying to Log into the Mobile Inventory Application with PeopleTools 8.55?

(Doc ID 2162701.1)

Last updated on JULY 19, 2016

Applies to:

PeopleSoft Enterprise SCM Mobile Inventory Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When trying to log into Mobile Inventory, it is erroring out with the error '"Authentication Failed"'

"Authentication Failed"

The issue can be reproduced at will with the following steps:
1.Install Mobile inventory
2.Try to login


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