My Oracle Support Banner

E-SES: SES Crawl fails when Attachment FTP Fails " FTP return code 550: Requested action not taken. File unavailable" (Doc ID 2162711.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

When performing an SES Index Build, the PTSF_GENFEED will fail if ftp attachments cannot be accessed on the ftp server.

Once examining the crawler log (from the SES system) you may find errors similar to the following:

 - See E-SES: Where to Locate the Logs for Search Framework and SES for Troubleshooting (Doc ID 1571803.1) for the location of these logs

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.