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E-SES: SES Crawl fails when Attachment FTP Fails " FTP return code 550: Requested action not taken. File unavailable" (Doc ID 2162711.1)

Last updated on JANUARY 07, 2019

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

When performing an SES Index Build, the PTSF_GENFEED will fail if ftp attachments cannot be accessed on the ftp server.

Once examining the crawler log (from the SES system) you may find errors similar to the following:

 - See E-SES: Where to Locate the Logs for Search Framework and SES for Troubleshooting (Doc ID 1571803.1) for the location of these logs

Cause

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