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E-PPR: MS16-088 Security Updates Break Download Grid to Excel Feature, Blank Page in Excel (Doc ID 2162810.1)

Last updated on OCTOBER 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.55 [Release 8.4]
Information in this document applies to any platform.


After applying the July 12th 2016 MS16-088 security updates from Microsoft, when users try to use the 'Download Grid' feature and open the spreadsheet in Excel, they end up with a blank page.

The file is being blocked by new Protected View options in Excel.

Specifically, the patches causing the problem were:

- Excel 2010 update KB3115322
- Excel 2013 update KB3115262
- Excel 2016 update KB3115272



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