ESFO9.2: Single Quotes Used Instead of Double Quotes for Exact Phrase Keyword Search in PeopleSearch (Doc ID 2163025.1)

Last updated on JULY 25, 2016

Applies to:

PeopleSoft Enterprise FIN Staffing Front Office - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Keyword search using Double quotes is not returning results as match for exact phrase. System uses Single Quotes instead of Double quotes for exact phrase.

Steps:
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1) Go to Staffing > Search > PeopleSearch.
2) Search using Keyword: 'year-end report'.
3) Search using Keyword: "year-end report".

Expected result:
----------------------
Both should return results which have phrase - year-end report.

Actual result:
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Step 3 return other results as well.

Cause

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