Resize Employee Photo (HR_EMPL_PHOTO) AE Error (Doc ID 2163058.1)

Last updated on JULY 26, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When running the process of resizing employee photo, the bellow error is received

ERROR
-----------------------
Begin HR_EMPL_PHOTO_854.Controller854.OnExecute level 0 row 0
76 11:51:55.458 0.001000 6: method BatchResizePhotos
77 11:51:55.459 0.001000 7: Local integer &nReturn;
78 11:51:55.459 0.000000 8: &nReturn = ResizeImage(@(&SourceImgPath), @(&DestImgPath), &Dimensions); /* Bug 21048799 */
79 11:51:55.486 0.027000 Error in pcmeweb.cpp : class="CJImageUtil" : Function=CJImageUtil() : Instruction=Failed to create java instance of ImageUtil

The issue can be reproduced at will with the following steps:
1. Navigate: Set Up HCM > System Administration > Database Processes > Resize Employee Photos

Cause

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