OM 9.2: Customer Contact Credit Card: Cannot Create Credit Card Profiles From Quick Customer Create. (Doc ID 2163065.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Credit Card processing

Customer Contact credit card: Create Credit card profiles and review credit card information gives error and when creating credit card profile from quick customer gives error.

Error

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There is a problem with your local profile xxxxxxxx.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Setup hosted credit card environment.
  2. Goto Customer - Contact information - credit card profile. Click on review profile to get error.
  3. Another issue is when creating customer and contact from quick customer create. Goto Customer - Quick customer create. 
  4. Click on create new customer/contact. Enter information and save. click on create profile error will come This content cannot be displayed in frame.

 

Cause

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