ECM: PMT_STATV3 LAYOUT Not Showing Error Message In Acknowledgement File Content
Last updated on JANUARY 08, 2018
Applies to:PeopleSoft Enterprise FIN Cash Management - Version 9.2 and later
Information in this document applies to any platform.
Review Payments > Acknowledge Files > Acknowledgement File Contents shows Dispatch Status = Error
Sequence, Error Code, and Error Message fields are blank.
PMT_STATV3 Layout does not show the Error Message in Acknowledgement File Contents.
The Error Message is also not displaying in the FGX1001 Report
1. Financial Gateway > Process Payments > Import Acknowledgement Files > load Layout: PMT_STATV3
2. Sample from PAIN.126 shows that the transaction is RJCT (Rejected)
3. However the reason code is not in the <Rsn> line, it's blank...the Reason Code is appearing in the <Prtry> line
<Id>Royal Bank of Canada 0003</Id>
<AddtlInf>DUPLICATE END TO END ID</AddtlInf>
4. Financial Gateway > Review Payments > Acknowledge Files > Acknowledgement File Contents shows Dispatch Status = Error > Sequence, Error Code, and Error
Message fields are blank
5. FGX1001 Report also does not list the Error Code and Error Message
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