E-COB/AE: Remote App Engine Called From Cobol Is Failing With "psae: Symbol Lookup Error: Psae: Undefined Symbol" Errors

(Doc ID 2168024.1)

Last updated on AUGUST 02, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION

ISSUE STATEMENT
---------------
Delivered Campus Solution Cobol program FAPPKEAL is consistently failing with error ever since after the upgrade.

Ever since customer went live, they're having an issue with this Cobol after PeopleTools-only upgrade. The same program t works fine in all the non-prod environments. Other Cobol programs, both Tools and applications are running successfully without any issues.

ENVIRONMENT
---------------
PeopleTools: 8.55.04
Application : 9.0
Production environment.


ERROR:
--------------------
psae: symbol lookup error: psae: undefined symbol: _ZN7CThingyILi8EEC1EPKw

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms