EAR9.2:Complete Check Box is Grayed Out On Direct Journal Payment- Modify Accounting Entries page (Doc ID 2168304.1)

Last updated on AUGUST 03, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When using Modify Accounting Entries page, user cannot select Complete check box as the box is grayed out.

Steps to Replicate:
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  1. Create a direct journal payment under Accounts Receivable/ Payments/ Online Payments/ Regular Deposit having Journal Directly option checked;
  2. Click on "Create" icon to create accounting entries;
  3. Select Complete check box and Save the page;
  4. Click on Budget Checking icon - budget status is valid, but the Complete check box is grayed out so that accounting entries can not be modified.

Cause

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