EGL: Attachment failed to upload (18036,10013) Server X rejected the login attempt. (18036, 10004). (Doc ID 2168747.1)

Last updated on AUGUST 03, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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Encountered an error while adding an attachment to a Journal entry.

Steps to replicate:
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1. Navigate Main Menu>General Ledger>Journals>Journal Entry>Create/Update Journal Entry. Add a new journal entry.
2. On that page, there is a link to Add Attachment. Click on that and then browse for the location and select the file to upload.

Error
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Attachment failed to upload (18036,10013) Server X rejected the login attempt. (18036, 10004)


Changes

 Password changed/expired for FTP server.

Cause

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