XML is Invalid on the Contact Details, Emergency Contacts Pages Within Campus Solution Profile (Doc ID 2168898.1)

Last updated on AUGUST 05, 2016

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In PeopleSoft Enterprise Campus Solutions Release 9.2 PUM Image 1, when a user attempts to navigate to personal details page, the following error message is displayed:

ERROR
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xml is invalid

STEPS
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The issue can be reproduced at will with the following steps:

1. From the Student Home Page, click on Personal Details or any other pages in left navigation bar.

BUSINESS IMPACT
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The issue has the following business impact:

Users are displayed error message.

Cause

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