Order Freight Charge Method does not Default from Order Group (Doc ID 2169025.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Order freight charge method does not default from order group after following the steps similar to those listed here:

1.  Order Group is setup with Freight Charge Method = Order Value
2.  Customer = NO Freight Charge Method Setup
3.  User Preferences : Under Order- Sales enter Default Group as created in step 1
4.  Create Order : Order Group Defaults correct but Freight Charge Method  =Weight
5.  If user preferences are removed and Order Group Entered Manually then Freight Charge Method = Order Value.

Changes

Not applicable.

Cause

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