E-CHRT/PG: "ObjCharJet is undefined" Error When Running Pivot Grid With Charts In Fluid Mode (Doc ID 2170801.1)

Last updated on AUGUST 10, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

When attempting to run delivered Pivot Grids (e.g. 'EP_PG_DOCSTS') with Charts in Fluid Mode the following error occurs:

Error:
-------
"ObjCharJet is undefined"

Steps
--------
The issue can be reproduced at will with the following steps:
1. Login to PIA
2. Navigate to Reporting Tools > Pivot Grid > Pivot Grid Viewer
3. Search by the delivered Pivot Grid 'EP_PG_DOCSTS'
4. Select Fluid Mode
5. Click on the hyperlink 'EP_PG_DOCSTS'
6. The error occurs

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms