Unable To View Display Template Family Code In CRM

(Doc ID 2170847.1)

Last updated on AUGUST 10, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


The customer had the question in Development and Production environment when they go to Main Menu > Setup CRM > Product Related > Call Center > Self-Service Configuration>Home Page, no data display.

In Demo, it does show data at the same path.



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