GP MYS: Issue Blank Page And Total 00 Printed While Printing The SOCSO FORM 8A (Doc ID 2171148.1)

Last updated on AUGUST 10, 2016

Applies to:

PeopleSoft Enterprise HCM Global Payroll Malaysia - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Reporting

ACTUAL BEHAVIOR
---------------
Issue Blank page and total 00 printed while printing the SOCSO FORM 8A

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have the SOCSO information for all the employee i. e Global Payroll & Absence Mgmt> Payee Data > Social Security/Insurance > Maintain SOCSO MY
2. Run the payroll for the month of Jan 2015.
3. Print SOCSO Form 8A MYS for the employee



Cause

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